In every case we file, we give our clients a comment sheet and ask them to tell us what they like and what they didn't like about our services. The form has a small space for their comments. Here are some which clients have given us permission to quote:
"I felt very comfortable from the very first."
"Everyone in the office was courteous, kind & very helpful. Mr. McDonald helped me understand the legal aspects of my case, answered numerous questions and pointed out clearly the procedures to be followed. Kari was a very big help to me after I had filled out my papers and she answered further questions that came to me & made me feel more comfortable."
After several years of financial difficulties, filing Chapter 7 was my only option left. Doney and Associates handled my case professionally and confidentially. I'm very satisfied and relieved with the results. A big thank you and much appreciation to attorneys Scott Lieske, Darrell Ihns and staff! Everything with my case went very smoothly!"
"I really appreciate Martha doing such an excellent job on my papers and in such a timely manner. Your office does an excellent job in putting a person at ease in such a difficult situation. Thank you."
"The work you and your staff has [sic] been most helpful and courteous. Kari is to be commended for the explanations and help she extended to us. I will recommand your company to anyone that needs bankruptcy help. Thank you, Mr. McDonald, for the fine work your organization has done."
"Continue to treat your clients the way you currently do, by making them feel comfortable with the situation. I would like to add that Martha Arenas did an excellent job with us. She made me feel comfortable and answered my questions."
"Mr. Lieske prepresented in court for my 1st meeting. He explained to me everything that will happen & prepared me well. He was very calm and answered all my questions."
"Everybody in the office was helpful everytime we had a question."
"Don't know how you could serve clients any better."
"I was treated very fairly and made to feel very comfortable in a very uncomfortable situation. Thank you."
"I believe there is always room for improvement. However, I think Doney & Associates did the best job ever in making a client feel very comfortable."
"I cannot think of anything to tell you to improve your service as I was extremely satisfied with the service I received. Thank you again."
"I take my hat off to Martha. She was very helpful and courteous enough to really help my husband & myself understand exactly what our case was about & what was going to happen with it. We appreciate it--thanks a million, Martha."
"I was extremely apprehensive when I took this avenue of approach in solving my financial problem. Thank you for all your assistance and for caring."
"I'm very satisfied with Doney & Associates. I would recommend James R. McDonald highly, very good attorney; good luck in the future."
"Everyone was wonderful. Thank you so very much!!"
"Doney & Associates provided me help whenever I needed it. I will recommend your office to anyone I know who could use your help."
"This is the finest law firm I have ever delt with."
This page was last revised: 07/03/99